How it works

Four quiet steps to fairer rail travel.

Find your journey. We'll watch the rest — right through to the refund.

  1. Step 01

    Find your journey

    Search UK rail journeys inside ItsOnlyFare.

    From, to, date and time — live journey options in seconds.

  2. Step 02
    Optional

    Add your Railcard

    Save your Railcard once for journey and claim information.

    Railcards are entirely optional.

  3. Step 03

    Fare Watch

    We'll keep an eye on your journey for delays and cancellations.

    Quiet monitoring in the background — you only hear from us when it matters.

  4. Step 04

    Claim

    If we identify a potential Delay Repay claim, we'll prepare the journey information and help you continue to the appropriate train operator.

    Everything you've already told us is filled in for you.

Under the bonnet

Built for the UK, powered by careful engineering.

We know the UK rules

Each operator has its own Delay Repay threshold, window and evidence requirements. We codify those rules so a claim never gets rejected on a technicality.

You stay in control

We prepare the claim; you press submit. Your data, your journeys, your call. Delete anything, anytime.