How it works
Four quiet steps to fairer rail travel.
Find your journey. We'll watch the rest — right through to the refund.
- Step 01
Find your journey
Search UK rail journeys inside ItsOnlyFare.
From, to, date and time — live journey options in seconds.
- Step 02Optional
Add your Railcard
Save your Railcard once for journey and claim information.
Railcards are entirely optional.
- Step 03
Fare Watch
We'll keep an eye on your journey for delays and cancellations.
Quiet monitoring in the background — you only hear from us when it matters.
- Step 04
Claim
If we identify a potential Delay Repay claim, we'll prepare the journey information and help you continue to the appropriate train operator.
Everything you've already told us is filled in for you.
Under the bonnet
Built for the UK, powered by careful engineering.
We know the UK rules
Each operator has its own Delay Repay threshold, window and evidence requirements. We codify those rules so a claim never gets rejected on a technicality.
You stay in control
We prepare the claim; you press submit. Your data, your journeys, your call. Delete anything, anytime.