About
We built itsonlyfare because rail travel wasn't fair.
Delay Repay claims left unclaimed. Disruption information scattered across services. We're here to make rail travel fairer — one journey at a time.
Independent
We're not owned by an operator, a rail retailer or an ad network. Our only customer is you.
UK-first
Built for the British network's quirks — from live disruption to the patchwork of operator Delay Repay rules.
Private
Minimum data collected. Encrypted at rest and in transit. GDPR-safe by design. Delete everything in a single tap.
Human
Real people behind every reply. If we can't help, we'll tell you honestly instead of hiding behind a bot.
Our promise
Never overpay for rail travel.
Every journey. Every saving. Every refund. That's the whole product, and it will stay that way. If we ever change course, we'll tell you first.