Operator directory
Most UK operators run Delay Repay 15 — compensation starts at a 15-minute delay. A few — like LNER and ScotRail — use Delay Repay 30. Claims must be filed within each operator's window (usually 28 days).
Avanti West Coast
Delay Repay 15 · Starts at 15 min · Claim within 28 days
c2c
Delay Repay 15 · Starts at 15 min · Claim within 28 days
Chiltern Railways
Delay Repay 15 · Starts at 15 min · Claim within 28 days
CrossCountry
Delay Repay 15 · Starts at 15 min · Claim within 28 days
East Midlands Railway
Delay Repay 15 · Starts at 15 min · Claim within 28 days
Elizabeth Line (TfL)
Delay Repay 15 · Starts at 15 min · Claim within 28 days
Great Western Railway
Delay Repay 15 · Starts at 15 min · Claim within 28 days
Southern
Delay Repay 15 · Starts at 15 min · Claim within 28 days
Thameslink
Delay Repay 15 · Starts at 15 min · Claim within 28 days
Great Northern
Delay Repay 15 · Starts at 15 min · Claim within 28 days
Gatwick Express
Delay Repay 15 · Starts at 15 min · Claim within 28 days
Govia Thameslink Railway
Delay Repay 15 · Starts at 15 min · Claim within 28 days
Greater Anglia
Delay Repay 15 · Starts at 15 min · Claim within 28 days
Hull Trains
Delay Repay 15 · Starts at 15 min · Claim within 28 days
LNER
Delay Repay 30 · Starts at 30 min · Claim within 28 days
London Northwestern Railway
Delay Repay 15 · Starts at 15 min · Claim within 28 days
Merseyrail
Delay Repay 15 · Starts at 15 min · Claim within 28 days
Northern
Delay Repay 15 · Starts at 15 min · Claim within 28 days
ScotRail
Delay Repay 30 · Starts at 30 min · Claim within 28 days
Southeastern
Delay Repay 15 · Starts at 15 min · Claim within 28 days
South Western Railway
Delay Repay 15 · Starts at 15 min · Claim within 28 days
TransPennine Express
Delay Repay 15 · Starts at 15 min · Claim within 28 days
Transport for Wales
Delay Repay 15 · Starts at 15 min · Claim within 28 days
West Midlands Railway
Delay Repay 15 · Starts at 15 min · Claim within 28 days